Privacy Policy
A Legal Disclaimer
Effective Date: 12/05/2024
Urban Reclaimed Co. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, including when you use our website, make a purchase, or contact us directly.
Information We Collect
We collect several types of information to provide you with a better service:
Personal Information
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Name
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Email Address
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Phone Number
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Shipping Address
This information is collected when you make a purchase, sign up for email marketing, or contact us directly for inquiries.
Payment Info
We use Wix Payments to process payments. Wix Payments collects and processes your payment details in compliance with applicable payment card industry standards. We do not store your credit card information directly.
Website Tracking and Analytics
We use various tools to track and analyze your use of our website for marketing and optimization purposes:
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Google Analytics: Tracks and reports on site activity, such as time spent on pages and user interactions.
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Google Ads: Used for remarketing and targeted advertising based on your interactions with our site.
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Facebook Pixel: Allows us to track and optimize ads served on Facebook and Instagram.
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Google Tag Manager: Helps manage and deploy marketing tags on our website for analytics and tracking purposes.
How We Use Your Information
We use the information we collect in the following ways:
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Business Operations: To fulfill orders, process payments, and manage shipping.
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Marketing: To send you promotional emails, newsletters, or updates about our products and services, where you have opted into receiving them.
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Website Analytics and Improvement: To understand user behavior, enhance the user experience, and improve our website functionality and content.
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Advertising: To serve relevant ads to you through third-party platforms like Google and Facebook.
Your Information
How We Use Your Information
We use the information we collect in the following ways:
Business Operations: To fulfill orders, process payments, and manage shipping.
Marketing: To send you promotional emails, newsletters, or updates about our products and services, where you have opted into receiving them.
Website Analytics and Improvement: To understand user behavior, enhance the user experience, and improve our website functionality and content.
Advertising: To serve relevant ads to you through third-party platforms like Google and Facebook.
How We Protect Your Information
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption for payment transactions and secure storage for customer information.
Sharing Your Information
We may share your personal information in the following situations:
Service Providers: We may share your information with third-party providers (such as shipping carriers, email marketing platforms, and payment processors) to fulfill our services to you.
Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights.
Your Rights and Choices
You have the right to:
Access: Request access to the personal data we hold about you.
Correction: Request that we update or correct your personal information.
Deletion: Request that we delete your personal information, subject to any legal or business obligations.
Opt-out of Marketing: You can opt out of marketing communications by following the unsubscribe instructions in any email we send or by contacting us directly at urbanreclaimedco@gmail.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how users interact with our site, which allows us to improve the user experience and offer more relevant content and ads. You can manage cookies through your browser settings, though doing so may affect your ability to use certain features on our website.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Urban Reclaimed Co.
1942 Lehigh Avenue, Suite F Glenview, IL 60026
Email: urbanreclaimedco@gmail.com
Phone: 847-899-1902